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FLTC105 - Sofia Koutsogianni
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Differences between management and administration
Sourcing vs. Recruting
Administration vs. Management
Company organisational structures explained - hierarchical, flat and matrix
Writing emails in English: formal, semi-formal and informal mails
20 phrases to be used in formal business emails
Common mistakes in formal emails
Types of collar-jobs
Company organisational structures explained: functional, divisional, network
What is the recruitment process all about? Does it actually have any stages?
What are headhunters?
How did streaming cause writers to strike?
Double-time vs. Overtime: their difference
Types of Holidays
Types of leave in a business
Writing efficient and coherent paragraphs
Tips for writing a good CV
Brand recognition vs. brand awareness
Customer loyalty vs. brand loyalty
Customer loyalty vs. customer inertia
What is brand equity?
Consumer behaviour
Life cycle of a product
Life cycle of a product - the Apple / Coca Cola cases
Organising effective meetings
Meeting Simulation
Writing effective meeting minutes
Advanced Business English for Meetings
Effective meetings
Risk Management - Types of Risks
What is Risk Process?
The Black Swan Theory
What is search advertising?
Who are opinion leaders?
Social Media Marketing
Writing a report
