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FLTC105 - Sofia Koutsogianni
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Arbitration vs. Mediation
What is Wikinomics?
Line authority vs. staff authority
APPLE - Functional structure
Parts of a business letter
How to write a business letter
What is organisational structure?
Bullying vs. Harassment
Non-executive director
Types of Directors
Writing Formal letters
Choose between BEC Vantage and BEC Higher.
Brand recognition vs. brand awareness
Customer loyalty vs. brand loyalty
Customer loyalty vs. customer inertia
What is brand equity?
Consumer behaviour
Life cycle of a product
Life cycle of a product - the Apple / Coca Cola cases
What is Company Social Responsibility?
Example of an informative presentation
Types of presentations
Prepare a presentation with a good structure
How to plan your presentation
40 phrases for presenting in English
TEDex talk -example
How to organise your presentation
Persuasive speech / presentation : how to organise it
Product presentation
Risk Management - Types of Risks
What is Risk Process?
The Black Swan Theory
What is search advertising?
Who are opinion leaders?
Social Media Marketing
Writing a report
